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Frequently Asked Questions

Our team is always happy to help with any questions, concerns, and feedback you may have. Click here to send us a message, and we’ll get back to you as soon as we can!

What plans do you offer, and what’s the difference between them?

ExportYourStore offers four plans, with the main difference between plans being the number of listings that you can publish and manage across your integrated channels. Whenever you publish a product from your source store to one of your linked channels, you’re creating a new listing.

The Starter Plan includes 100 listings, the Growth Plan includes 500 listings, the Business Plan includes 2,000 listings, and the EnterprisePlan includes 25,000 listings. All plans offer unlimited sales channel integrations and unlimited orders.

How do I know which plan is right for me?

When considering which plan is right for you, you’ll need to consider the number of products you currently sell, and to which new channels you’d like to expand. If you have a total of 50 products in your catalog, and wish to expand to two additional marketplaces, the Starter Plan would be the best fit. If you wanted to grow that same business with those same 50 products to five channels, however, the Growth Plan would be a better fit.

You’ll be able to upgrade your plan at any time, which means that you’ll always be able to choose the plant that works for your business’ needs and goals.

How do I start my free trial, and how does it work?

You can start your free trial by clicking the “Start Free Trial” button at the top of this page. Once you start your free trial, you’ll have complete access to all of our tools for 7 days, 100% free of charge. At the end of the 7-day trial period, you’ll be asked to subscribe in order to continue using our services.

Is there a limit on the number of listings I can have?

The number of listings you’ll be able to publish and manage depends on the plan you choose. The Starter Plan enables you to publish up to 100 listings, the Growth Plan enables you to publish up to 500 listings, the Business Plan enables you to publish up to 2,000 listings, and the Enterprise Plan enables you to publish up to 25,000 listings.

Additionally, both the Business Plan and the Enterprise Plan enable you to purchase additional listings in 1000 listing increments, for $10/mo or $5/mo, respectively.

How many marketplaces/carts/stores can I connect?

ExportYourStore allows you to connect as many stores on as many platforms as you’d like. You’ll also be able to view and manage all your integrated accounts through our app’s convenient multi-account interface.

Will I need to input my credit card information to startmy free trial?

There's no need to submit any payment information to start your free trial. You will receive full access to all of ExportYourStore’s features, completely free of charge – no credit card required!

Which payment methods do you accept?

We currently accept payment through PayPal and by credit card.

Can I cancel my plan at any time?

Of course! If you wish to cancel your subscription for any reason, you can do so by clicking the cancellation link on your billing page. Alternatively, you can also send our customer service team a message requesting to cancel your subscription, and it will be terminated at the end of the current billing cycle.

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Ava Read, Chief Marketing Officer Vaynor Media
"What I love about Ninjax is that it gives us eye-opening insights from all social media channels at once."
Rory Mason, Senior Marketeer Studio45
"Team collaboration, Full API acess and exportable datasheets. Do I need to say more? Totally love it."
Nicole Lowe, Head of Marketing Ebro